My benefits are ending. How do I continue receiving services at Talkspace?

Clients can continue using Talkspace through a self-pay subscription or plan after their health insurance or employee benefits end. To continue with Talkspace, follow the steps below to add a self-pay service to your existing account.

Web Mobile App
  1. Log into your account on
  2. Click on your nickname located on the top-left corner of the screen.
  3. From the dropdown, click on Update my coverage (same option is available if you click on View payment and plan).
    • When asked how you would like to pay, select I’ll pay out of pocket.

Please note: In a limited number of cases, your existing provider may not be available to provide service due to conflict of interest with the health plan, etc. 

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