At Talkspace, we recognize how important it is for our members to have control over their personal data and the services they choose. Whether you’re looking to delete your personal information, discontinue using our services, or close your account, we’re here to assist you every step of the way.
If you wish to delete your personal data from our platform, please refer to our article on How can I access, delete, or modify my personal data? It’ll guide you through the process of submitting a request to our Privacy team to have your personal data deleted while ensuring compliance with our privacy and state policies. Please note, our Support team does not handle these types of requests. please be sure to follow the instructions included in the linked article above.
For Other Requests
- For our members only looking to cancel Talkspace services, you can easily do so within your account by following the instructions provided in How do I cancel my subscription/plan?
- If you haven't started using Talkspace services and simply want to close your account, please send us a support request once you've logged in to your account. Our support team would be happy to take care of this for you.