How do I send an audio, video, and/or picture message to my provider in our chat room?

Our platform allows you to easily communicate with your provider through audiovideo, and picture messages.

Please follow the steps below to send audio, video, or picture messages in your chatroom: 

Through the Web
  1. Log into your account on www.talkspace.com.
  2. Click into the room that you would like to send the message.
  3. Click on the upload icon (Upload_Icon.png) on the bottom left of the Room page. 
    • On this screen, you can: 
      • Upload a PDF
      • Record a voice message (You can also record voice messages by clicking on the microphone icon (Microphone_Icon.png) on the bottom right of the Room page.

Note:  We will update this page when sending video and picture messages becomes available on our web platform. Our web platform only allows playback of recorded video messages and photos at the moment.

 
Through the App
  1. Log into your Talkspace app.
  2. Click into the room that you would like to send the message.
  3. Click on the upload icon (Upload_Icon.png) on the bottom left of the Room page.
    • On this screen, you can:
      • Take a photo
      • Upload PDF
      • Record a video 
      • Upload items from Video/Photo library 
      • Record a voice message (You can also record voice messages by clicking on the microphone icon (Microphone_Icon.png) on the bottom right of the Room page.
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