When will my provider respond to me?

You can expect your provider to respond 5 days a week, twice a day, typically within 4-6 business hours.

If you'd like to talk with your provider in real-time, we'd suggest scheduling a live video session! Live video sessions are included with our Premium and Ultimate talk therapy subscription, as well as our Couples therapy plan, and can also be purchased a la carte.

We recommend talking with your provider about your schedule and needs, and see what works best for both of you!

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