What do I do if messages are not being sent / received when I’m using the Talkspace app?

This issue is usually caused by a poor internet connection. Please try the following steps to resolve:

  • — Check the Internet connection strength
  • — Log out of the Talkspace app completely
  • — Log back into the app

If this does not resolve your issue, please contact us via Support@Talkspace.com. We will be happy to assist you with this.

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