You can make changes to your nickname by following the steps below. 

Through the web: 

• Log in through our website directly at www.talkspace.com using a web browser
• Find your username located on the top left corner of the screen
• Click on it and scroll down to “Account details”
• On the “Account details” page you will see an option to “Change nickname”
• Once you have entered an unique username, press “save”

Through the iOS app: 

• Log into your Talkspace iOS app and click on the gear icon located in the top right corner of the page
  • If you’re in your chatroom, click on the green arrow (top left) to return to the “rooms” page and then follow the instructions above. 
• From here you’ll be taken to the “Settings” page
• Tap on “Account details” 
• Once you’re on the “Account details” screen, tap on your username 
• On this next page you’ll be able to edit your username 
• Once you have entered an unique username, press “save”

Keep in mind that using numbers or symbols in your nickname increases the probability of it not being already taken.

Note:  We will update this page when this feature becomes available on Android devices. If you do not have an iOS device you will need to log into the web version of the Talkspace site to make changes to your account.