How do I cancel my account?

You can cancel your account through your Talkspace settings.

  • — Log into our website directly at using a web browser
  • — Click the menu under your user name and go to “My Account”
  • — Once you're on the My Account page please scroll down to the in the "Rooms" section
  • — There you will see the option to “Cancel Subscription” which will guide you through a couple of quick steps to submit your request

If you’re using the mobile app, you can cancel your subscription directly from the app. Log in and select the icon in the top-left corner to access your Settings.

Once you complete your cancellation request, our team will promptly handle it.

Your therapist will still be available to you throughout the remaining time that you already have paid.

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