I’m a parent/guardian of a teen using Talkspace. Can I talk to my teen’s therapist and access information about their progress?

Yes, but keep in mind that the majority of U.S. states will require your teen to grant consent for their information to be shared with you. In addition, your teen will need to provide their therapist with your name and phone number. Due to HIPAA privacy concerns, we require any exchange of private information to happen via phone.

Of course, your teen can also share their therapy room transcript directly with you, if they are comfortable, which eliminates the need for an explicit records request. If you have any questions about this process or the legal requirements therein, never hesitate to contact Customer Support!

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