How do I adjust my notification settings?


To adjust your email and app notifications:

Through the Web
  1. Log into your account on www.talkspace.com.
  2. Click on your username located on the top left corner of the screen.
  3. Scroll down to Notifications.
    • From there, you can adjust your Talkspace notification settings. 
Through the iOS App
  1. Log into your Talkspace iOS app.
  2. Click the gear wheel (gear_wheel.jpg) at the top-right corner of the page.
    • If you’re currently in your chatroom, you'll need to click the green arrow (green_arrow.jpg) at the top-left to return to the Rooms page and locate the gear wheel.
  3. Now on the Settings page, scroll down and click Notifications
  4. From here you can adjust notification settings, including:
    • Account updates
    • New Messages
    • Session reminders 
    • Marketing communications
    • Read receipts

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Make sure notifications are turned on via your mobile device or tablet's global settings.

To enable notifications for the Talkspace app, please follow the instructions below:

Android Devices
  • To adjust the notifications for the Talkspace app, go to the Settings icon of your Android device: Settings > Apps & Notifications > See All Apps > Notifications.
  • Make sure notifications for Talkspace are enabled.
Apple Devices
  • To adjust the notifications for the Talkspace app, go to the Settings icon for the iPhone: Settings > Notifications > Talkspace.
  • Make sure notifications for Talkspace are enabled.
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