How do I adjust my notification settings?

To adjust your email and app notifications:

Web Mobile App
Web
  1. Log into your account on www.talkspace.com.
  2. Click on your nickname located on the top-left corner of the screen.
  3. From the dropdown, click on Notifications.
  4. From there, you can adjust your Talkspace notification settings, including:
    • Account updates
    • Room activity
    • Session reminders
    • Superbills
    • Marketing communications
    • Read receipts 
    • Desktop notification sound

Still not receiving notifications for the Talkspace app? Make sure notifications are turned on via your mobile device or tablet's global settings. You can do so by following these steps:

  • iOS: Go to Settings > Notifications > Talkspace. Turn access on for Talkspace app. 
  • Android: Go to Settings > Apps & Notifications > See All Apps > Notifications. Make sure notifications for Talkspace are enabled. 
Was this article helpful?
Have more questions? Submit a request