How do I adjust my notification settings?

Please follow the steps below to adjust your email and app notifications:

Through the Web
  1. Log into your account on www.talkspace.com.
  2. Click on your username located on the top left corner of the screen.
  3. Scroll down to Notifications.
    • From there, you can adjust your Talkspace notification settings. 
Through the iOS App
  1. Log into your Talkspace iOS app.
  2. Click the gear wheel (gear_wheel.jpg) at the top-right corner of the page.
    • If you’re currently in your chatroom, you'll need to click the green arrow (green_arrow.jpg) at the top-left to return to the Rooms page and locate the gear wheel.
  3. Now on the Settings page, scroll down and click Notifications
  4. From here you can adjust notification settings, including:
    • Account updates
    • New Messages
    • Session reminders 
    • Marketing communications
    • Read receipts

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Please make sure notifications are turned on via your mobile device or tablet's global settings.

To enable notifications for the Talkspace app, please follow the instructions below:

Android Devices
  • Go to the Settings icon on your Android device: Settings > Apps & Notifications > See All Apps > Notifications.
  • Please make sure notifications for Talkspace are enabled.
Apple Devices
  • Go to the Settings icon on your Apple device: Settings > Notifications > Talkspace.
  • Please make sure notifications for Talkspace are enabled.
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