Frequently Asked Questions

Is Talkspace psychiatry private and secure?

April 06, 2020 20:59

Yes!

Our technology is fully HIPAA-compliant and your safety is our #1 priority. All Talkspace data is encrypted on the servers and communication between our software and the servers is also encrypted.

In addition, the Talkspace app requires a password and allows you to create a unique passcode for extra security. Our iOS app uses Touch ID and Face ID on enabled devices.

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What’s the difference between therapy and psychiatry?
Can I receive therapy services from my prescriber?
What kind of prescribers are on the Talkspace psychiatry network?
Will I speak to the same psychiatrist every time?
How long will I have to wait to speak with a prescriber?
Can I share my Talkspace prescriber’s notes with my in-person therapist and/or primary care provider, off platform?
Is Talkspace psychiatry open to adolescents?
I travel often. Will I still be able to connect with a Talkspace psychiatrist?
Is Talkspace psychiatry private and secure?
What technology do I need to access Talkspace psychiatry? Do I need WiFi?