Time commitment and compensation

  • How much can I make per month?

    Most of our therapists work with Talkspace to earn supplemental income, and some make up to $4,000 per month. Our pay-scale depends on how many clients you work with, and the plans to which they are subscribed.

  • How many times are therapists expected to check in with clients?

    While clients can write in their rooms 24/7, therapists are only required to check in with clients once daily, during their business hours, five days a week. Since one week of working with a client on Talkspace is roughly equivalent to one in-person session, you’ll be expected to spend about 10 minutes a day per every client check-in.

  • How much time should I expect to be available to Talkspace clients?

    Every therapist has a different approach to time management on Talkspace, and you will become more efficient over time as you get more comfortable with the modality. Your workload will also depend on the specific subscriptions of your clients.

    The guideline we like to provide is that one week of working with a client on the Talkspace platform is the equivalent of one in-person session (45-50 minutes). Therapists usually spend 10 min per day (5 days a week) responding to each client. Subscriptions that include video sessions require more time, but pay more as well.

Application process

  • What does the application process consist of, and how long will it take?

    All providers interested in joining the Talkspace clinical community must complete the application process, which takes an average of 4-6 weeks. The process involves completing a series of required forms, including a prerequisite form and the submission of a fully completed, signed CAQH application with individual NPI number. Our team verifies the submission of key data through primary and secondary sources. If all information is verified, our credentialing team then reviews the full application and verification information to make a decision.

Onboarding process

  • How long is the initial training?

    Talkspace Therapist Orientation is comprised of two phases. Phase 1 is a series of self-directed online lessons and evaluations that can take as little as 10 days and up to four weeks, depending on the speed of the therapist. In Phase 2, a large online group of all new Talkspace therapists have the opportunity for collaborative learning over the course of 60 days. During this period, new therapists build their caseloads and are offered additional support from experienced Talkspace Clinical Leaders.

Clinical questions