General Questions

  • What’s the difference between therapy and psychiatry?


    Therapy is an umbrella-term that refers to “talk therapy” (also known as psychotherapy).

    You may choose to do just therapy, just psychiatry, or both with Talkspace.

    If you’re unsure about where to start, sign up for therapy and your therapist can offer guidance to inform your decision.


    Therapists are supportive listeners who will work with you to understand personal challenges, and help devise a plan for you to feel better.

    • Therapists are not able to prescribe medication.
    • They include psychologists, social workers, marriage and family therapists, and counselors. 


    Psychiatry is a medical specialty that uses medication to treat mental health conditions.

    Psychiatrists and nurse practitioners are licensed medical providers who specialize in mental health and medication management.

    Typically, psychiatrists don’t offer talk therapy but work with therapists to provide comprehensive care. 

  • Can I receive therapy services from my prescriber?

    While psychiatry sessions involve discussion, the focus really is medication management.

    If you’re looking for mental health counseling, we encourage you to learn more about Talkspace therapy.

  • What kind of prescribers are on the Talkspace psychiatry network?

    The Talkspace network includes psychiatrists and nurse practitioners who specialize in psychiatry. 

  • Will I speak to the same psychiatrist every time?


    You will work with the same prescriber throughout your treatment as long as they are an active member of the Talkspace Network.

    However, you can easily switch at any time without any disruptions in treatment.

  • How long will I have to wait to speak with a prescriber?

    You will be matched with a prescriber immediately, and can book an appointment right away.

    • With the ability to see available times up to 3 weeks in advance.

    You can book a session prior to ever communicating with your provider; our goal is to eliminate the back and forth hassle of scheduling appointments!

    In order to allow for proper notifications, you cannot book an appointment that is less than 48 hours away.

  • Can I share my Talkspace prescriber’s notes with my in-person therapist and/or primary care provider, off platform?


    You can work directly with your Talkspace prescriber to share notes with any off-platform provider.

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Insurance and Cost

  • Can I use my insurance for Talkspace psychiatry?

    Currently, we are working with Premera, Cigna, and Optum to offer behavioral health benefits for psychiatry.

    However, clients with out-of-network benefits can submit claims and receive 50-90% of the cost of Talkspace back.

  • How much does Talkspace Psychiatry sessions cost?

    Payment for Talkspace psychiatry is session-based.

    Initial evaluations cost $199.00 and follow-up sessions are $125.00. Clients can schedule follow-up sessions directly with their providers.

    For new clients we are offering bundle discounts if purchased during the signup:

    • Initial evaluation + 1 follow-up session: $312 (10% saving)
      Initial evaluation + 3 follow-up sessions: $518 (15% saving)
      Initial evaluation + 6 follow-up sessions: $799 (20% saving)
  • Can I use my insurance for medications prescribed by my Talkspace provider?

    If your insurance covers the cost of prescription meds, absolutely.

    Keep in mind that this process is not managed by Talkspace — we won’t be able to answer specific questions about your eligibility, benefits, or prescription costs.

  • If I’m already a Talkspace therapy client, do I have to pay additional fees to speak with a prescriber?


    While Talkspace allows for a seamless collaboration between therapy and psychiatry, the two services are separate.

    You will need to purchase psychiatry credits a la carte if you wish to work with a prescriber in addition to your Talkspace therapist.