Leaving a review for your provider is a great way to share your experience and help improve care for you and others at Talkspace.
How to leave a review of your provider
- Log in at www.talkspace.com or on the Talkspace app.
- Open your room with your provider.
- Click on your provider’s profile photo.
- On their profile page, click Leave a review to share your thoughts.
- Review your comment and click Submit.
NOTE: Reviews cannot be edited after submission, so be sure to double-check your feedback and avoid sharing any personal or sensitive information.
Frequently asked questions
When do I have the option to leave a review?
You can leave a review anytime from your provider’s profile. You may also be asked to share feedback after you’ve completed a live session, when you switch providers, or if you cancel your plan.
Is my review anonymous?
Yes. Your review is anonymous—your provider will only see the rating and feedback, not your name or any identifying details. We encourage you to share your honest and constructive feedback to help improve care.
What is my feedback used for?
Your review helps ensure high-quality care at Talkspace. We share anonymous feedback with providers to support their professional growth and enhance the therapy experience for all clients. Reviews also help us improve our platform and services to better meet your needs.