When you first start Talkspace or add a new service, you'll be asked some basic questions about your health and medical history to help your provider get to know you. These questions make up your treatment intake assessment and allow us to customize your care.
If you choose to skip the intake, the prompt will appear again the next time you sign in to your Talkspace account. You can close or exit the prompt if you’re not ready to complete it.
Once you submit your treatment intake assessment, you’ll be ready to begin care with a provider.
NOTE: If your intake assessment form does not load, please try our General Troubleshooting Tips to resolve the issue.
Frequently Asked Questions
If you need to update a response on your intake assessment, let your provider know during your first session or send them a message in your chat room. Your provider can help update the information.
In the treatment intake, you may be asked questions about the following:
Parental/Guardian Consent (for Teen Members): If you're under 18, parental or guardian consent may be required to start services at Talkspace. Explore more at Teen Therapy at Talkspace: What Parents/Guardians and Teens Should Know.
Medication History (for Psychiatry Members): You'll be asked about any current or past medications, drug allergies, and your preferred pharmacy. This information helps your provider get a complete picture of your health and better inform your treatment plan.
Primary Care Provider Information: Providing your primary care doctor's contact information and your consent to share medical information with them supports coordination of your care. Sharing this information and/or your consent is optional. You may withdraw your consent at anytime by contacting privacy@talkspace.com.
Emergency Contact Information: Providing accurate emergency contact details helps us prioritize your safety. Provide your emergency contact's full name, phone number, and their relationship to you when requested.
NOTE: You may not be asked for all the information above if we already have it on file from a previously completed intake.
Related Articles
- To update any personal information, follow the steps in How Do I Update My Name, Date of Birth, Address, and Emergency Contact?
- If you're having issues with completing your emergency contact information, review Unable to Pass the "Emergency Contact" Screen.