When you first start Talkspace or add a new service, you'll be asked some basic questions about your health and medical history to help your provider get to know you. These questions make up your treatment intake assessment and allows us to customize your care.
To start on your intake assessment:
- Log in at www.talkspace.com or on the Talkspace app.
- Navigate to the Messages tab and select the room related to the service which you'd like to update your intake responses for.
- Scroll to the top of your room and find a button labeled "Treatment Intake".
- Click the button to open the form, which will appear in a pop-up window.
Once you submit your treatment intake questionnaire, you'll be ready to begin care with a provider. For more information on scheduling, visit How Do I Start, Schedule, Update or Cancel a Session or Appointment with My Provider?
Frequently Asked Questions
- If you have not completed the form previously... ask your provider to resend the intake questionnaire.
- If you have taken the form already... send missing or new information to be updated to your provider directly within your chat room. They'll be able to manually enter the information for you.
Parental/Guardian Consent (for Teen Clients ONLY): If you're under 18, parental or guardian consent may be required to start services at Talkspace. Explore more at Teen Therapy at Talkspace: What Parents/Guardians and Teens Should Know.
Emergency Contact Information: Providing accurate emergency contact details helps us prioritize your safety. Provide your emergency contact's full name, phone number, and their relationship to you when requested.
Primary Care Provider Information: Providing your primary care doctor's contact information and your consent to share medical information with them supports coordination of your care. Sharing this information and/or your consent is optional. You may withdraw your consent at anytime by contacting privacy@talkspace.com.
Physical, Mental, and Emotional Health Information: Sharing details about your health enables our providers to offer better personalized support. You'll be asked to provide information about your quality of sleep, social support system, previous mental health experiences, recent hospitalizations, as well as any feelings of guilt, indifference, suicidal ideation, and more.
Medical History: Your medical history helps us consider any relevant factors that may impact your mental health. When prompted, provide information about your current physical conditions, ongoing medical treatments, current medications, allergies, and controlled substance use.
Note: You may not be asked for all the information above if we already have it on file from a previously completed intake.