As you embark on your mental health journey with us, you'll undergo a key step known as treatment intake. This process lets us customize our services according to your needs.
Information collected includes:
Parental/Guardian Consent (for Teen Clients ONLY): If you're under 18, parental or guardian consent may be required to start services at Talkspace. Explore more at Teen Therapy at Talkspace: What parents/guardians and teens should know.
Emergency Contact Information: Providing accurate emergency contact details helps us prioritize your safety. Provide your emergency contact's full name, phone number, and their relationship to you when requested.
Primary Care Provider Information: Providing your primary care doctor's contact information and your consent to share medical information with them supports coordination of your care. Sharing this information and/or your consent is optional. You may withdraw your consent at anytime by contacting privacy@talkspace.com.
Mental Health Information: Sharing details about your mental health enables our providers to offer better personalized support. You'll be asked to provide information about your quality of sleep, social support system, previous mental health experiences, recent hospitalizations, as well as any feelings of guilt, indifference, suicidal ideation, and more.
Medical History: Your medical history helps us consider any relevant factors that may impact your mental health. When prompted, provide information about your current physical conditions, ongoing medical treatments, current medications, allergies, and controlled substance use.
Once you submit your treatment intake questionnaire, you'll be ready to connect with a provider.
If you need to update personal details like your name, date of birth, home address, or emergency contact, follow the steps in this article: How do I update my personal information? For other changes, send the updated details to your provider or ask them to resend the treatment intake questionnaire.