About Talkspace

Requesting Documentation

• Personal Data Request under GDPR
• How can I receive a copy of my medical records?
• Requests for Assessments and Paperwork

About our service

• Introducing Greater Flexibility in How You Experience Live Sessions
• What is Talkspace about?
• How does Talkspace therapy work?
• Can I go back and read my provider's previous messages?
• Does Talkspace offer services in languages other than English?
• How do I offer Talkspace to my employees as a benefit/perk?

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Signing up

• Do you offer a free trial?
• What happens during the free consultation?
• Will I choose my provider myself?
• Will all of my messages be responded to by the same provider?

Getting started

• When will my provider respond to me?
• How do I send an audio, video, and/or picture message to my provider in our chat room?

About our providers

• Are Talkspace providers licensed?
• What do your providers specialize in?
• What do MS, RMHCI, LICSW, LMHC, LPC… letters by the name of providers mean?

Gift cards and referrals

• How do I refer a friend to Talkspace?
• How can I gift Talkspace to someone?