• When will my provider respond to me?

    Because our providers have multiple clients, response times can and will vary. Usually, your provider will respond once or twice a day.

    Some clients like to set up a specific time once each week with their provider so that they can message each other in real-time.

    We recommend talking with your provider about your schedule and needs, and see what will work best for both of you!

  • Can I send an audio, video, and/or picture message to my provider in our chat room?

    Yes, we have made it easy for you to create audio, video, and picture messages.

    Learn more about the different ways you can message your provider at Talkspace.