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Talkspace Member Support
For any questions not answered in our Help Center:
If you have a Talkspace account
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Reaching out from your account can ensure the confidentiality of your information and expedite assistance from our support team.
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Other ways of Contacting Talkspace
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Prefer email communication? Use this form to contact us anytime, 24/7, and receive helpful information that may assist in resolving your inquiry. If the initial response doesn't fully address your issue, our team will get back to you within 2 business hours. |
Prefer messaging us live? Open the chat widget on this page to start a conversation with us, available Mon to Fri, from 9am to 6pm EST. |
Prefer to speak directly? Contact our Support Team at +1 (888)-846-4821, available Mon to Fri, from 9am to 5pm EST. Please note, phone support is limited. We apologize for any extended wait times. |
If you're having trouble viewing our email response, follow these steps:
- Log in to our Help Center at https://help.talkspace.com/hc/en-us/requests.
- Click on your account name at the top right.
- Select My tickets.
- Choose the ticket you want to view the response for.
Other Support Teams
If you're a Talkspace member looking for support, please use the methods listed above to contact our support team.
***Member support inquiries sent to the email addresses below will not receive a response.***
| Looking to verify the employment of a Talkspace provider/clinician? |
Send an email to provider-peopleops@talkspace.com. |
| Contacting from an insurance company regarding claims or billing? |
If you're an insurance company representative looking to speak with our team, send an email to revenuecycle@talkspace.com for assistance. |