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How do I contact Talkspace?

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Member Support

For any questions not answered in our Help Center:

If you have a Talkspace account

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Log In

Reaching out from your account can ensure the confidentiality of your information and expedite assistance from our support team.

  1. Log in to your Talkspace account.
  2. Click on your nickname.
  3. Scroll down and select Customer support.
 

Other ways of Contacting Talkspace

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Submit a Request

Prefer email communication?

Use this form to reach out 24/7. To view our responses, log in to our Help Center. Once logged in, click on your account name at the top right, then select My tickets.

Call us Now

Prefer to speak directly?

Contact our Support Team at
+1 (888)-846-4821, available Mon to Fri, from 9am to 6pm EST.

Having difficulty applying or signing up with your coverage? Check out Unable to Sign Up. If the problem persists, contact our support team with the name of the health plan provider or organization under which you are attempting to enroll for prompt assistance.


Other Support Teams

If you're a member looking for support, please use the methods listed above to contact our support team. ***Member support inquiries sent to the email addresses below will not receive a response.***

Looking to verify the employment of a Talkspace employee?
Contacting from an insurance company regarding claims or billing? 

If you're an insurance company representative looking to speak with our team, send an email to revenuecycle@talkspace.com for assistance.

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