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Member Support
For any questions not answered in our Help Center:
If you have a Talkspace account
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Reaching out from your account can ensure the confidentiality of your information and expedite assistance from our support team.
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Other ways of Contacting Talkspace
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Prefer email communication? Use this form to reach out 24/7. To view our responses:
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Prefer messaging us live? Open the chat widget on this page to start a conversation with us, available Mon to Fri, from 9am to 6pm EST. |
Prefer to speak directly? Contact our Support Team at +1 (888)-846-4821, available Mon to Fri, from 9am to 6pm EST. |
Other Support Teams
If you're a member looking for support, please use the methods listed above to contact our support team. ***Member support inquiries sent to the email addresses below will not receive a response.***
| Looking to verify the employment of a Talkspace provider/clinician? |
Send an email to provider-peopleops@talkspace.com. |
| Contacting from an insurance company regarding claims or billing? |
If you're an insurance company representative looking to speak with our team, send an email to revenuecycle@talkspace.com for assistance. |