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  1. Talkspace Help Center
  2. Troubleshooting

Troubleshooting

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Couples Therapy Troubleshooting

  • Unable to Add Partner or Join Couples Therapy Room

General Troubleshooting

  • General Troubleshooting Tips

Live Session Troubleshooting

  • Unable to See or Hear in a Live Session
  • Unable to Join My Live Sessions
  • Unable to Book Sessions

Login & Account Access Errors

  • Why Can't I Sign Up?
  • Unable to Verify My Email Address
  • I’m Having Trouble Logging Into My Talkspace Account

Messaging Session Troubleshooting

  • Unable to Send or Receive Messages
  • Unable to Upload Videos and Files

Unable to Apply Coverage

  • No Option to Update Coverage or Add Service in My Account

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