How to Enable Microphone and Camera Permissions on My Device?
In order to send video and voice messages and participate in live sessions, you need to give Talkspace permission to access your device's microphone and camera. Here's how to allow access:
- Click on the three dots (
) at the top right, then go to Settings.
- On the left menu panel, click Privacy and Security > Site Settings.
- Scroll down to the section, Permissions and select Camera or Microphone.
- Under the section, Allowed to use your microphone/camera, add the web address: https://app.talkspace.com/
- Go to Settings > Privacy.
- Click through Camera, Microphone, and Bluetooth (for headphones) and turn on access for the Talkspace app.
- Go to Settings > Apps.
- Click on Talkspace app > Permissions.
- Tap Allow for necessary features.
To confirm that the permissions for the microphone and camera are working, send a test audio or video message to your provider!