To adjust your email and app notifications:
- Log in at www.talkspace.com or on the Talkspace app.
- Click on Account (
) located on the top-right corner of the screen.
- Click on Notifications.
-
From there, you can adjust your Talkspace notification settings, including:
- Account updates
- Room activity
- Session reminders
- Superbills
- Marketing communications
- Desktop notification sound
Still not receiving notifications for the Talkspace app? Make sure notifications are turned on via your mobile device or tablet's global settings. You can do so by following these steps:
- iOS: Go to Settings > Notifications > Talkspace. Turn access on for Talkspace app.
- Android: Go to Settings > Apps & Notifications > See All Apps > Notifications. Make sure notifications for Talkspace are enabled.