To change your account details:
| Web |
|---|
- Log into your account on www.talkspace.com.
- Click on your nickname located on the top-left corner of the screen.
- Under Account, click on Login and security.
- Click on Change nickname, Change email, Change password, or Change phone number.
- Update your information and press Save.
| Mobile App |
|---|
- Log into your Talkspace app.
- Click on the gear wheel (
) at the top-right corner of the page.
- If you are in the chatroom, click on the green arrow (
or
) at the top-left to return to the Rooms page and locate the gear wheel.
- If you are in the chatroom, click on the green arrow (
- Now on the Settings page, scroll down and click Login and security.
- Click Change nickname, Change email, Change password, or Change phone number.
- Update your information and press Save.
If your Talkspace login is tied to your organization, you'll need to contact them directly to update your account information (i.e., email address, password).