How do I change my nickname, email, password, and phone number?

Keeping your Talkspace account information current is quick and easy! 

NOTE: If you initially signed up using a business or company email address, we recommend changing it to a personal one by following the steps below. However, if your Talkspace login credentials are tied to your organization's portal or if you use Single Sign-On (SSO) to log in, you'll need to contact your organization directly to update your email address and password.

To change your account details:

Web Mobile App
Web
  1. Log into your account on www.talkspace.com.
  2. Click on your nickname located on the top-left corner of the screen.
  3. Under Account, click on Login and security.
  4. Click on Change nickname, Change email, Change password, or Change phone number.
  5. Update your information and press Save

Login_and_security.png

Was this article helpful?
Have more questions? Submit a request