Looking to change your therapy subscription plan? Visit How Do I Change, Upgrade, or Downgrade My Therapy Subscription?
You can easily add more services—such as couples therapy, individual therapy, or psychiatry—to your account, regardless of the services you’re currently receiving.
Here’s a video that guides you through the process of adding new services using your coverage, such as benefits from your health insurance, Employee Assistance Program (EAP), or employer:
Trouble adding a service
If the option to add a service isn't available in your account, visit this guide for tips on how to resolve: No Option to Update Coverage or Add Service in My Account.
If your benefits aren’t being applied correctly to the service you're looking to add, please follow the relevant guide below:
Step-by-step guide on how to add a service
- Log in at www.talkspace.com or on the Talkspace app.
- Click on Account (
) located on the top-right corner of the screen.
- Click on Add a service.
-
When asked, "What type of service are you looking for?", select the type of service you are interested in adding.
- Online Therapy (Individual Therapy)
- Teen Therapy
- Couples Therapy
- Psychiatry
- Complete the rest of the survey to be matched with a provider and begin services.