How do I change my nickname, email, and password?

To change your account details:

Through the Web
  1. Log into your account on www.talkspace.com.
  2. Click on your username located on the top left corner of the screen.
  3. Scroll down to Account Details.
  4. Click on Change Nickname, Change Email, or Change Password.
  5. Update your information and press Save.
Through the iOS App
  1. Log into your Talkspace iOS app.
  2. Click on the gear wheel (gear_wheel.jpg) at the top-right corner of the page.
    • If you are in the chatroom, click on the green arrow (green_arrow.jpg) at the top-left to return to the Rooms page and locate the gear wheel.
  3. Now on the Settings page, scroll down and click Account Details.
  4. Click Change Nickname, Change Email, or Change Password.
  5. Update your information and press Save.

If your Talkspace login is tied to your organization, you'll need to contact them directly to update your account information (i.e. email address, password)

When this feature becomes available on Android devices, this page will be updated. If you don't have an iOS device, you'll need to log into the web version of the Talkspace site to make changes to your account.

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