An Employee Assistance Program (EAP) is a workplace benefit that supports employees with personal issues affecting their work and well-being. EAPs offer free, confidential counseling separate from standard health insurance, allowing employees to access therapy without using regular health coverage. If your employer covers Talkspace through an EAP, the benefits available to you may include:
- Individual therapy
- Couples therapy
With an EAP benefit, you'll receive a set number of prepaid credits to access Talkspace therapy sessions. These sessions are structured and solution-focused, and if needed, referrals may be provided for longer-term care.
Depending on your benefits, credits can be used towards asynchronous text messaging or live sessions. Please note, asynchronous text messaging sessions remain open for 7 days after initiation or until your Talkspace therapy provider attests to its completion. To learn more about the differences between live sessions and messaging, visit How does Talkspace work?
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Check if Talkspace is covered through your EAP benefits
Verify your eligibility by reaching out to your EAP representative to confirm the following:
- Your eligibility for Talkspace services.
- The service(s) you're eligible to receive (e.g., Individual or Couples therapy).
- The number of sessions you’re eligible for.
- Whether your benefits extend to your dependents and family members.
- The information you’ll need to verify your eligibility during registration (e.g., organization name, authorization code, or a letter that includes the number of sessions you’re granted and the expiration date of the authorization).
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Sign up for Talkspace
After confirming coverage, sign up from our homepage.
If you already have a Talkspace account, add your EAP benefits by updating your coverage in an existing room, or adding a new service.
- Click on Get Started for the service you'd like.
- Select I'll use my benefit through my EAP, employer, school, or organization.
- Enter your organization name, authorization code, or other details to validate your coverage.
- Complete the rest of the prompts to finish creating your account.
If you experience any issues with signing up, please review the solutions in our troubleshooting guide: Why can't I sign up?
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Confirm if your coverage is applied correctly
Log into your account and verify that you’ve signed up under the right coverage by following the steps in Where Can I Find Details About My Talkspace Plan, Payment, and Coverage?
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Download our mobile app
If you’d like, download and use our mobile app (iOS or Android) to engage with your provider!