Skip to main content
Logo
Contact Support Log in Get started
How can we help?

Some content is only visible to members when signed in.

Log in to view all content

  • Getting Started

  • Using Benefits/Coverage

  • Find a Provider

  • Review Plan & Schedule Care

  • Manage Account

  • Billing

  • Troubleshooting

  • Privacy & Medical Records

  • About Talkspace Go

  • Community & Emergency Resources

  • Video Tutorials

Featured articles

  • What Is Talkspace and Its Mission?

    Talkspace is an online therapy platform that makes it easier to connect with a licensed provider in your state. Depen...

  • How Does Talkspace Work?

    Therapy wherever and whenever you need it.Talkspace is an online therapy service that connects you to a dedicated, li...

  • Talkspace Services + Out-of-Pocket Pricing

    Talkspace offers comprehensive telehealth services, including therapy and psychiatric care, to support your mental he...

  • Sign Up for Talkspace: Individual, Couples, Teen Therapy, and Psychiatry Services

    By joining Talkspace, you’ll be connected with a licensed provider and gain access to mental health support at your f...

  • Starting Couples Therapy at Talkspace

    Talkspace Couples Therapy is a great option if you're looking for a convenient and flexible way to get support for yo...

  • Teen Therapy at Talkspace: What Parents/Guardians and Teens Should Know

    As a teenager, you’re experiencing many changes—physically, emotionally, and socially. Prioritizing your mental healt...

  • Using Health Insurance Benefits for Talkspace

    Talkspace accepts health insurance from a wide range of insurers, including Cigna, Optum, Aetna, Blue Cross Blue Shie...

  • Understanding Medicare at Talkspace

      Original Medicare (Part B) Medicare Advantage (Part C) Am I covered? Talkspace therapy is covered by Origina...

  • Using Employee Assistance Program (EAP) Benefits for Talkspace

    An Employee Assistance Program (EAP) is a workplace benefit that supports employees with personal issues affecting th...

  • Using Sponsored Benefits from My Employer, School or City for Talkspace

    Talkspace partners with numerous employers, organizations, educational institutions, and city health departments to e...

  • Who are Talkspace’s Providers?

    Our platform has an extensive, nationwide network of licensed providers, credentialed in accordance with the National...

  • Talkspace Billing: How it Works

    Paying for mental health care shouldn’t be confusing. This guide explains how Talkspace billing works, whether you pa...

  • How Do I Find My Talkspace Charges and Billing History?

    If you’re unsure why your card was charged, start by checking your past transactions using the steps below. If you do...

  • Plan Cancellation and Refund Policy

    On this page  Cancellation Policy Refund Policy Cancellation PolicyYou can cancel your Talkspace plan at any time. Af...

  • Is Talkspace Safe, Secure, and Confidential?

    At Talkspace, privacy and safety are our #1 priority. We deploy a variety of techniques to ensure that you and your p...

Can’t find what you’re looking for?

Contact support

© Talkspace Help Center

If you are in a life threatening situation - don’t use this site. Call 988 or use these resources to get immediate help.