We're happy to offer superbills to clients looking to receive an invoice for Talkspace services.
A superbill invoice includes all charges incurred during your billing cycle (aka dates of services), medical procedure codes (CPT), diagnosis codes (ICD-10), and cost breakdown per session. This type of invoice is typically needed when submitting for reimbursement to your health plan or FSA/HSA provider.
Requesting an Invoice from Talkspace
- Your full name
- Month(s) or specific charge(s) you are requesting documentation for
Superbills can only be generated at the end of your current a billing cycle, when all included sessions are completed. For Behavioral Health (BH) clients, please note that superbills can only be provided once claims have been fully processed.
- Log into your Talkspace account on the web or app.
- From within your account settings, select Payment and plan.
- Below your subscription information, click View superbills.
In order to view/download a superbill, the following needs to be on file with your account:
- Your full name
- A provider-uploaded diagnosis code (We can check in with your provider for this, if needed.)
Please note, superbills become available for download 3+ days after the close of your current billing period. This 3+ day close out period is also true for those looking for a superbill for psychiatry and/or a la carte live sessions.
For more information, check out What is a Superbill for Therapy and Psychiatry? from our blog.