Account Management and Security

Plan Modification

• How Do I Add a New Service?
• How Do I Change, Upgrade, or Downgrade My Therapy Subscription?
• How Do I Pause My Subscription?

Account Services

• Can I Add My Teen to My Existing Talkspace Account?
• How can I use a blurred background, closed captions, and translated captions in a live session?
• How Do I Add or Remove My Partner from My Couples Therapy Room?
• How Do I Adjust My Messaging Settings?
• How Do I Adjust My Notification Settings?
• How Do I Change My Nickname, Email, Password, and Phone Number?

See all 12 articles

Security and Privacy

• Is Talkspace Safe, Secure, and Confidential?
• Unable to Verify My Email Address
• What is two-factor authentication (2FA)?

Cancellation

• How Do I Cancel My Subscription/Plan?
• How do I delete my Talkspace account?